Exchange and return

Exchange and return

Exchange and return policy

We hope you will be 100% satisfied with your recent Sylvie B. purchase. 

If you are not happy with a purchase, an item is broken or defective, or if you have any questions in regards to your purchase, we invite you to communicate with us at: info@sylvieberard.com. We will happy to help you.

Conditions

Products claims must be made within 14 days of purchase. In order to exchange or return an item and receive a full refund, the merchandise must be in its original condition and include all parts and packaging, and the item must be unused and complete.   Please note that we do not cover shipping costs for any returns.

If you wish to return or exchange an item, please contact us via email: info@sylvieberard.com

Thank you!

Sylvie B.